When you shop on Printerval Marketplace, your purchase directly supports an independent artist. We think that’s very cool, and we strive to ensure you are 100% happy, nay, delighted with every purchase you make. If there is anything wrong, it’s easy peasy for you to get help.
Need to exchange for a different size? That’s free. Need to replace an item that arrived damaged? Also free. Need help pre- or post-purchase? Support is available.
Our well-trained and friendly Support Team is available via email and hotline to help you.
At Printerval, we put the customer first because we ensure the quality of the customer experience. Feel free to contact us here and we are always available to assist with your case.
Products purchased are covered under this guarantee within 30 days from the date of delivery.
*Please kindly note, for all orders shipped outside the UK, we will support all defective or unwanted orders within 60 days from the date of delivery.